Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

b36411's avatar
b36411
New Contributor
6 months ago

If I lose my passkey and my trusted devices, can I recover my account?

I'm trying to wrap my head around how the recovery code process works. If I lose both my passkey and access to my trusted devices, can I use the recovery code along with identity verification (email) to regain access to my account?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

passkeys
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 months ago

    Hello b36411! 👋

    Thanks for the question! That's correct, if you lose access to your passkey or to all of your trusted devices (or both at the same time) then you can use your recovery code to recover access to your 1Password account. You'll need to verify the recovery using the email address associated with your 1Password account. You can read more here:

    I do recommend adding as many trusted devices as you can to your 1Password account so that you can use them to access your account or grant access to your account to another device.

    -Dave