Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
ReQuiem2099
2 years agoNew Contributor
Possible to setup trial individual Passkey account, then add to existing Family plan?
Looking to add family now, skipping the "What's this Secret Key?" headache entirely, and just set them up using the new Passkeys open beta. Then add their accounts to my existing Family plan.
Is th...
mike48397289
2 years agoFrequent Contributor
I too have had to explain how 1password works to family members. You have referred to ""What's this Secret Key?" headache"
I have tried explaining both secret key and recovery code approaches. What is your experience with how both are received?
My expereience is that the secret key as a credential for the password manager is pretty straightforward to understand. Explaining the need for a recovery code and keeping your email credentials outside the password manager is pretty hard to explain as it contradicts the idea that everything should be inside the password manager and the email credentials are not really to do with the password manager. A better and more logically consistent recovery process for passkeys would be easier to explain, not to mention more secure.
What is your experience teaching the two concepts to beginners? Which is easier for them to understand in your experience?