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Forum Discussion
Recovery Code: Recent attempt was cancelled.
I have created a new test account and wanted to try out the recovery code. Unfortunately, I receive an error message stating "Recent attempt was cancelled" every time I attempt to log in, even after ...
1P_Dave
Moderator
ModeratorHello millertime! 👋
I'm sorry that you're unable to use your recovery code. Are you still signed into your passkey test account in one of the 1Password apps or browser extensions? If you are then can you sign out everywhere, wait an hour, and then try to use your recovery code to complete a recovery?
If you still see the same issue then please send an email to support+forum@1Password.com so that our support team can take a closer look. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
