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Forum Discussion
Former Member
2 years agoSign in fails after step to use iCloud KeyChain step
On step to obtain PassKey the prompt to go to settings to allow Keychain to share PassKeys. After going to settings and selecting iCloud and KeyChain returning to 1Password results in the process fai...
1p_jac
1Password Team
2 years agoHey @jollyjap
This is a known issue we're aware of when setting up a new 1Password account with passkeys. When you switch from 1Password to Settings to turn on iCloud Keychain then head back to 1Password, the request to create a passkey is cancelled and displays this error.
Once you have turned on iCloud Keychain in your iOS settings, could you restart the sign up process in 1Password and everything should now work as expected.