Can't move items
Hello, i have 2 vaults. The private one and the shared one. I moved items correctly since some days ago between vaults. Now i can't move items at all between vaults.
I can't do it neither from internet and from desktop app.
I'm during free trial of 1password business
1Password Version: 7.3.657
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Comments
-
Ok fixed by myself. For an unknown reason the Owners and Admin groups have lost rights to edit shared vault after last update.
0 -
Hi @Beyondtheline,
Thanks for letting us know.
The Windows app doesn't have the ability to modify your 1Password account settings including vault permissions, you can only do it on the website; it would be odd to see it change because of the last 1Password for Windows update.
Can you recall if there was anything else you did beside moving that may have caused this issue?
0 -
In the previous days i add one user (a guest) , and nothing else
0 -
Hi @Beyondthelines,
Would you be willing to share your 1Password diagnostics report with us, it may give us some ideas as to what happened.
If yes, please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@1Password.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.
Let us know here when you've sent it, so we can confirm we got the email.
0
