1Password 7 will not install on windows 10

Hi,
For the longest time 1Password 6 would not update this was never a problem because I am still running 1password 4. Off course now it is a problem because I no longer can use it with chrome.

I unistalled 1password 6 and tried a fresh install of 7 and the .exe file does not open, even when running as administrator.

What can i do?

Thanks!


1Password Version: 4
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • wendy_orangeseed
    wendy_orangeseed
    Community Member

    NVM

    Found answer in another thread. Ddd this and then updated through the app.

    If it is Windows 10, please try installing 1Password 7.2 first and see if it works: https://c.1password.com/dist/1P/win6/1PasswordSetup-7.2.617.exe

  • Glad you found it, @wendy_orangeseed! It's actually those 1Password 6 folders giving the installer trouble – removing them (assuming you don't have data there you want) works as well. We've got this fixed up internally, so I hope we'll soon not be getting quite so much mileage out of these "can't install" threads and it will be able to just work. :chuffed:

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