Upgrading from 1Password4 to 1Password7
Hi. I've downloaded the installer but when I click on the exe file nothing happens. Could there be an issue with some setting on my machine? Please help. Thanks
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Upgrading to 1password7 from 1password4
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If 1Password 7 doesn't appear to be installing when you run the installer, @mekasa, it's likely that you gave 1Password 6 a try in the past and it left behind some spare folders giving 7's installer trouble. I'm sorry for that hiccup - we've got it fixed up internally, but until it's out to the world, we'll need to give 1Password 7 a bit of a hand here. There are two ways to do this. If you know you used 1Password 6 and that you have data stored in 1Password 6 you'll need to access, install this version of 1Password 7 instead:
https://c.1password.com/dist/1P/win6/1PasswordSetup-7.2.617.exe
Once installed, you can allow it to update to the latest version. 👍
If you know you don't need any data stored with 1Password 6, you can instead remove those leftover folders, including any data stored in 1Password 6. Keep in mind, this will not affect any 1Password data stored on Dropbox or elsewhere on your filesystem. It only impacts the local database for 1Password 6 located at %LOCALAPPDATA%\1Password\data. If you're certain you don't need that data:
- Open Start, type %LOCALAPPDATA% to search, and press enter.
- Look in this folder for a 1Password folder. If you don't find one, stop here and let me know.
- If you do find a 1Password folder, rename that folder to 1Password - old.
- Rerun the installer.
Either of these should get 1Password 7 installed for you, but if you run into any trouble or have questions, just let me know. 🙂
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Thanks for your help Kate. Everything working fine now. :)
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