I'm attempting to copy my existing data to my account on Windows but after I sign in the transfer

amy_lynn

option doesn't appear my vault just opens. How do I get my existing data into my account on Windows?

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Referrer: forum-search:transferring items not working

Greg

Hi @amy_lynn,

Sorry for the troubles!

Please try to import your existing data instead:

1) Open and unlock 1Password 7 app on your PC.

2) Go to 1Password > Import.

3) Select Agile Keychain or OPVault folder option and find your old vault.

4) Enter the Master Password for that vault, select your Personal vault as the vault your data will be imported into and click Import.

I hope it helps, but please let me know how it goes. Thank you!

++
Greg