Read first: Previous version support information

Problem syncing and deleting vault

akasnara
akasnara
Community Member
in 1Password 7 for Windows

We have a family membership. I have upgraded from 1Password 4 to 7; downloaded my logins in CSV format, and still cant upload to specified vault. Please help.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @akasnara,

    If you want to move your data to your 1Password account, there is no need to export your data to CSV. You should be able to import your old vault directly. Please try to do the following:

    1) Open and unlock 1Password 7 app on your PC.

    2) Go to 1Password > Import.

    3) Select Agile Keychain or OPVault folder option and find your old vault.

    4) Enter the Master Password for that vault, select your Personal vault as the vault your data will be imported into and click Import.

    Let me know if it works. Thank you!

    Cheers,
    Greg

This discussion has been closed.