1Password on Mastodon

Syncing iPad with dropbox

Community Member
#Message on forum


1st app I got when getting new iPad was 1Password. I can't get it to sync with my old data.

Here's what has been happening:

Bought 1Password pro and downloaded it.

Installed on iPad and iPhone 3g.

Opened 1P in iPad. Asked me to enter 'secret stuff' to sync with wifi. Back to 1P Mac and iPad (although had image of a phone) showed but there was a message:

Device type: Unknown

Synced: Never

"Not Authorized (Allow new connections in settings>Sync>wifi)"

It does list the correct name in the sidebar.

I even double clicked on the "sync now" button. It told me there was another device that was syncing. The iPhone image was there but it had already synced.

Just can't get it to work ...hair tearing session...

Installed on iPhone and everything went great. Even switched to dropbox sync and that went fine.

But I still can't get the d#^%$ thing to work on the iPad. I've uninstalled and reinstalled. Restarted 1P. Sometimes the iPad shows up, sometimes not.

I've rebuilt the database... what else?

Any thoughts?



  • khadkhad
    1Password Alumni
    I'm sorry to hear that you are having trouble syncing. Before I go too far, I just want to mention that 1Password provides a method of syncing that is fully automatic, does not require you to even be near your computer, and is our recommended method of securely syncing.

    With Dropbox syncing, you can keep 1Password up to date from across town or across the country — anywhere you have an Internet connection. You Mac doesn't even have to be turned on!


    I would strongly advise going with Dropbox syncing. It is more robust and just as secure as Wi-Fi syncing. :-)

    If you would prefer to stick with manually syncing via Wi-Fi, please read on.

    On your Mac, if your iOS device is already listed in the sidebar under the SYNC section, please remove it by right-clicking on it and selecting "Delete…"

    IMPORTANT: Because of the Bonjour networking service that Apple provides for Wi-Fi syncing, please restart your Mac and iOS device before proceeding further. You can restart your iOS device by holding down both the Sleep and Home buttons simultaneously for at least ten seconds until the Apple logo appears.

    After restarting, please open Terminal (found in your /Applications/Utilities folder). Copy and paste this line into Terminal and press Return:

    defaults write ws.agile.1Password ShowWiFiSyncAuthAutomatically -bool YES

    Now, please open 1Password on your Mac and iOS device.

    On your iOS device, go to Settings > Sync and turn WiFi Sync ON, then follow these steps:

    1. Tap "Allow New Connections"
    2. 1Password on your iOS device will display two secret sync codes. You’ll need these in a minute.
    3. On your Mac you should be prompted to enter the codes automatically
    4. Click "OK" and begin configuring your sync options.
    5. Click "Sync" to perform a sync operation.

    If you are still stuck, please take a look at our Wi-Fi Sync Troubleshooting Guide.


    Please let me know how it turns out, or if you have any additional questions.

This discussion has been closed.