Trouble with 3.8.19 (31419) Update


The hard drive on my iMac died recently and I just got the iMac back. My OS is Lion (10.7.4). Time Machine brought me to version 3.5.9 of 1Password. When I tried to update yesterday, the update downloaded, but any time it tried to extract the update I would get an error message: "An error occurred while extracting the archive. Please try again." Tried again today and no joy. Any suggestions?


  • khadkhad Social Choreographer

    Team Member
    Please download the current version of 1Password directly from our website:

    Let me know if you are still having trouble.

  • SongsterSongster Junior Member
    Thank you, that fixed the problem!
  • khadkhad Social Choreographer

    Team Member
    Good news! Thanks for letting me know that everything is working well now. :)

    If we can be of further assistance, please let us know. We are always here to help!
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