It all used to work fine, but today, the 1Password file on my iPhone shows a very short list, with a lot of items missing compared to my Mac. I tried to sync it, but it is rejecting my master password, saying it must have changed. It has not been changed.
Does that resolve the issue for you?
Thank you, that seems to have worked. However, Dropbox on my iPhone crashed before completing the update/sync and I had to launch it again to complete the job.
Assuming your suggested fix works, it's still a bit disconcerting that the iPhone says it's synced, but the data really isn't synced. As a user, this seems like a major issue, when the mobile 1Password app says clearly my Dropbox data is synced, however it really is not synced. You guys seem to be a bit matter-of-fact about it, which makes me a bit nervous that there are other flaws you guys are matter-of-fact about too (possibly security related). Is there a fix in store? There's no way I can check all my data to make sure it all matches, do I need to go through this process every day to be sure my iPhone data is really synced?
Also, I noticed there is a very ambiguous screen on the 1Password app. When I go to sync setting, I see screen that simply asks for "Master Password on iPhone." Is this my iPhone password you want? My 1Password data password? It's very unclear to me (in my case, it was my 1Password password I needed to enter, I'm not even think there's a separate 1Password password for iPhone, so this seems like it could be made a lot more clear.
As I'm typing this and I'm going through step 2 of the fix (I reset the iPhone synce, now it's all catching up), I keep seeing alert after alert on my computer from Dropbox, saying things like as: "3498FJAHDSFIUKAJSDFUQHEF... (Rob's iPhone's conflicted copy 2012-09-23).1password" was added to your Dropbox folder." As a laymen, I'd assume my iPhone would simply be loading the 1Password data on Dropbox, not creating a bunch of new data file.
Shoot, my iPhone says the sync is done, after going through steps one and two, but the missing data is still not there. Not sure if I need to quit the iPhone app before starting the process? I'm going on vacation tomorrow, and now I suddenly feel like I have tech issues...
I have no idea if this is normal, but it's disconcerting.
I'm really confused, not sure what step to do next, and unsure if there's a lot of stuff that isn't syncing right, or if I found some oddball note.
In other words, there was never a sync issue or problem with my data. It was always the iPhone app simply not displaying the entire Note, that fooled me into thinking the data was not current. The growing iPhone interface implies that the app accomodates and displays every size Note, long or short, I had no clue some info wasn't being displayed. Anyway, glad I figured it out, but you may want to look into the iPhone app not displaying long notes in their entirety.
Thought this might come in useful for others...maybe agile can change the message to say updates are required.
It is always a good idea to stay up to date with 1Password, your OS, and your browser(s). The version of 1Password you are running on your Mac or PC should not have any effect on syncing with the mobile apps, though, as they do not sync with the app but directly with Dropbox. You can even uninstall 1Password from your Mac or PC and Dropbox syncing will still work on your mobile devices.
Whatever happened in your case, I'm glad things are working well now. If we can be of further assistance, please let us know. We are always here to help!