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1Password advertisement window at every boot

jlandau
jlandau
Community Member
in 1Password 3 – 7 for Mac

I'm on 1Password 6 on High Sierra. Recently, when I boot or reboot my MacBook I get a pop-up window urging me to upgrade 1Password. This is unacceptable, and not what I'm used to from you guys.

Surely this is an error of some kind. Make it stop, please.

Craig

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @jlandau

    I apologize for the trouble: you're right, this is only supposed to appear once. Could you please confirm you're seeing it on every reboot? If that is the case please try this for me:

    1. Open the Terminal app (you can find it using Spotlight)
    2. Paste in this command: defaults read ~/Library/Group\ Containers/2BUA8C4S2C.com.agilebits/Library/Preferences/2BUA8C4S2C.com.agilebits OPLastKnownBulletinVersionKey (all one line)
    3. Hit enter/return

    Please let me know what the output of the command is. You can then quit Terminal ( ⌘Q ).

    Thanks.

    Ben

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