@ag_ana It's slow all the time - been this way for a couple of weeks now. It's so frustrating that I am actively testing other apps and will cancel my subscription when I'm done.
Sorry to hear that @JamesHenderson, but I certainly understand. If you would like, we can take a look at some logs for you too and see if we can spot anything there
@ag_ana happy to help diagnose. Have sent the logs #SDL-32839-148.
This morning, Mini would not even open (for many attempts) until I opened the main app first.
Thank you! I confirm that I have managed to locate your diagnostics report in our system We will take a look and someone will get back to your email as soon as possible.
Thank you for your patience!
@ag_ana thanks. The "it does not work at all" problem happens about once / week. Hopefully it's at the end of the logs,
There was n point sending a diagnostic I thought about that too late and it was working again (after running the main app).
Thank you @JamesHenderson, I have added this information in our system, so whoever will end up looking at the diagnostics report can have some more information on where to look
@ag_ana Hi, I sent the sample while it was freezing, #LIS-22676-964. I can also send a screen recording if you'd like, I think that will makes things easier.
Thanks! We'll continue the conversation via email.
I am also having a performance issue on MacOS. I notice the problem anytime I update any records. Everytime I change a password, I get the multi-colored spinner and have to wait 3-5 seconds before I can interact with 1Password.
This also occasionally happens to me when entering passwords as well, but it's not every time like updating a password is.