Cant install 1password on Windows 10
I just subscribed 1password (in the past i Always used 1password4) an after it was vey simple to use the new 1password on iOS i just wanted to install it on my Windows10 Pc at home -- but: No Chance ! I always get the message : "Your 1Password data is not compatible with this Password Version. Error ID: opw-db-10 . I deinstalled the 1password 4 Version . but it is still the same.. But can I do?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Comments
-
I just fixed it! After a look in the log: error was in 1Password10.sqlite : I just deleted it and was able to start it !
0 -
where is this file to delete? I am getting this error but cant find that file to delete? I uninstalled 1password4 but get the error you show above when trying to install 1password7 on my account
0 -
So long as you have access to your data on another devices, @Paul_Linck, you can rename 1Password's data folder to resolve this and open 1Password 7:
- Open Start, type
%LOCALAPPDATA%\1Password
to search and press enter. - In this folder, rename the
data
folder todata-backup
.
After you've renamed this folder, open 1Password 7 again and you should be able to set up 1Password 7 from there. :+1:
0 - Open Start, type
-
where is this file to delete? I am getting this error but cant find that file to delete? I uninstalled 1password4 but get the error you show above when trying to install 1password7 on my account. I have delete all files in localappdata, what else can I do to Install it
0