help, i can not install the windows app i downloaded, says 1password for windows has stopped working

poleski

app will not install after downloading, just keep getting an error....help?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:i am a newbie stuck at trying to open downloaded windows app?

Greg

Hi @poleski,

Thank you for getting in touch!

Are you running Windows 7 by any chance? If my hunch is correct, please try to download and install the latest .NET Framework, reboot your PC, and check if the issue remains.

Thanks in advance! :+1:

Cheers,
Greg