My 1password extension in safari has vanished Mac OS Mojave & Safari Version 13.0 (14608.1.49)

dannys

Hello there

I'm using 1 password 6 and suddenly the extension icon in Safari has vanished. Any ideas would be a big help on the procedure for finding it and getting it back

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1Password Version: 6.8.2
Extension Version: Not Provided
OS Version: 10.14.6
Sync Type: dropbox

AGAlumB

@dannys: I'm sorry for the confusion. Old versions of 1Password can no longer work with Safari. You can find more details here:

1Password 6 in Safari

You'll either need to upgrade to 1Password 7, which includes the new Safari App Extension we developed this past year, or use a different browser. I hope this helps. Be sure to let me know if you have any other questions! :)

lantrix

I hit the same thing today on the Safari13 upgrade :-1:
Thanks for the link to that page, and to the blog post behind it.

I noticed on the blog a offer of your first 3 months of 1Password Families for free so you can test-drive a 1Password membership which still seems to work you click through on it :chuffed: however it doesn't work if I try to sign up in the EU :ohnoes: - should it work there?

US

EU

lantrix

Same for Canada, says the This promo code is invalid and will not be applied only in the US site does it get accepted.

Ben

Hi @lantrix

That particular promotion is only available with 1Password.com, however if you'd like to see what other promotions might be available please feel free to reach out to our team at support@1password.com. I can't make any promises, but they should at least be able to tell you if there are any promos you would be eligible for currently running.

Thanks.

Ben

lantrix

Thanks @Ben will do.

AGAlumB

:) :+1: