Read first: Previous version support information

redownload

tofrohling
tofrohling
Community Member
in 1Password 4 for Windows

my computer crashed. when i attempt to redownload i get "Can’t sign in. LegacyServerError: User is deleted." But i can use and access 1 password on my other devices

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:my computer crashed. when i attempt to redownload i get "Can’t sign in. LegacyServerError: User is deleted." But i can use and access 1 password on my other devices

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @tofrohling: You won't be able to sign into an account that's deleted. Since we can't discuss account details here in a public forum and you've also contacted us separately via email anyway, I'll close this and we can continue the conversation there. :)

    ref: BWS-23442-155

This discussion has been closed.