Where is the link to open "HELP" to send diagnostic report when you lost master password?
I created new master password the other day using generating tool. Then I copied and pasted new password in Notes on Windows app. Went to sign in with new password and wouldn't accept it. I used Iphone with Faceid to see new password and it was what I had copied. Accidently shut off Faceid and now I am completely locked out. I've been asked by support to generate a diagnostic report by clicking on help. Where is the help on sign on screen. "If you can’t unlock 1Password, you can still create the report. Some information won’t be included.": https://prnt.sc/prtb20."
1Password Version: 1.16.2
Extension Version: Not Provided
OS Version: Windows
Sync Type: Not Provided
Referrer: forum-search:help link
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That's because you are on the 1Password website. You need the 1Password for Windows desktop app in order to get the help menu and all of the other options.
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Thank you.
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