Changed Master Password - No longer working on client

Chris_W_Support

It works fine on the web interface but just keeps failing on the local client. I even copied it directly from the web client into the password box and still fails. I also restarted both the app and the whole system.....

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1Password Version: 7.3.712
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Chris_W_Support

Reinstalled the application - still same issue. Web works, local client refuses access. Very confused.

ag_ana

Hi @Chris_W_Support! Welcome to the forum!

Reinstalling won't be enough: you will have to start over in the app and you will then be able to enter your new account credentials ;)