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How to reset password?

JeffHKG
JeffHKG
Community Member
in 1Password 7 for Windows

I changed the master password last night in desktop's Chrome, and the new password is created thru apps, i copied and update the password in the apps on the same time save in Chrome, face id function is also activated, but so strange that the face id is not work, and the password can't paste in the apps page more.
The more serious is I didn't save my emergency kit, I have so many password data inside, how can I reset the password and recover it?

1Password Version: 7.3 712
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @JeffHKG! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: EJY-67148-791

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