"Start New Trial" popup window

Why does "Start New Trial" window pop up although I have a 1password subscription. I cant fine a way to disable it in setting or elsewhere. The Pop up window shows "start new trial", then below sign in, which only lets you fill in the form as if your a new customer, syn using folder, and finally syn using dropbox. How do I disable the pop up???


1Password Version: 7.3.712
Extension Version: 1.16.2
OS Version: Win 10 ver 1903, build 18362.476
Sync Type: Not Provided
Referrer: forum-search:Why does "Start New Trial" window pop up although I have a subscription

Comments

  • Could you share a bit more about where you're seeing this pop-up, @Roadie? Is it in your browser? When you open your desktop app? To me, this indicates that something is misconfigured – either you're not signed in somewhere you need to be, or something like clearing cookies is signing you out of, say, your browser extension – but knowing a bit about what exactly triggers it would be a great help and figuring you where the problem lies. Let me know your thoughts. :chuffed:

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