I get 1 Password for free with my eero secure+ account. My issue is that my secret key doesn't work

I use 1Password on 3 devices and no longer can log in. I kept the pdf files for my secret key for all devices but now they don't work. I had this issue when I first started using 1Password. Most of my problem seems to be that I don't pay for using it. My eero router package included several privacy/security apps and the only one I have a problem with is 1Password. Help!


1Password Version: latest version
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:Lost my key.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Swengen! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers by replying in multiple places, I am going to close this forum discussion and we will get back to your email as soon as possible.

    Thank you for your patience!

    ref: LFT-41795-927

This discussion has been closed.