Terrible experience... Chrome extension doesn't work [Install and set up 1Password 7]

jdt123

Chrome extension is not working - when I click on the icon a popup says Looking for password helper then says cannot connect to 1password

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows
Sync Type: Not Provided
Referrer: forum-search:chrome extension

Greg

Hi @jdt123,

Sorry for the troubles!

Our companion extension that you installed in Chrome will not work without 1Password 7 for Windows, so if you haven't installed and set up 1Password 7 for Windows, please do so by following the steps in this article:

Get the 1Password apps (Windows)

Let me know if 1Password extension starts working after that. Thank you! :+1:

++
Greg