1Password Chrome Extension Will Not Fill

ahankins

Hello!
I'm having an issue with 1Password filling in Chrome (Safari works fine)

1. I go to a website with a username/password
2. Click the 1Password icon in the toolbar - The login item for the current website is the only item showing (as expected)
3. Double click on the login item or click AutoFill

Expected behavior: Fill the login credentials

Actual behavior: The window disappears replaced with another 1Password window this time showing me all of my login items. If I search for the current website and double click the login item or click AutoFill, nothing happens. The window stays there and nothing is filled.

I have tried deleting the 1Password extension and re-adding it with the same result.

Chrome version 79.0.3945.130 (latest)

Thanks!

---

1Password Version: 7.4.1
Extension Version: 4.7.5.90
OS Version: 10.15.2
Sync Type: 1Password Teams

Ben

Hi @ahankins

We're aware of this difficulty with the "1Password extension (desktop app required)" extension v4.7.5.90. We do have a beta version which has resolved some of the struggle. You can find that here:

https://chrome.google.com/webstore/detail/1password-beta-desktop-ap/phicbbndgmmpogmijjkbmdhpioaieaha

Hopefully we can get this fixed up soon. Alternatively, our 1Password X browser extension, which connects directly to your 1Password account (rather than using the desktop app as an intermediary) may be of interest:

Get to know 1Password X

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben

ahankins

Thanks for the quick reply, @Ben !
I tested out the beta extension and it behaves as expected. I will revert to the stable build for the time being as it's not a pressing issue & I prefer to not run beta software.

ag_ana

Thank you for the update! And on behalf of Ben, you are welcome!

If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)