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A couple of questions about document storage limits

rationull
rationull
Community Member
in Memberships

I'm on a family plan (1 GB document storage limit) and thinking about using this as a convenient spot to back up some disk images containing secure documents/records. One of the images is ~100 MB, and will change a few times a year so I'll want to upload new versions if I am going to use my 1P account as its backup store. A couple of questions with this in mind:

1) Is there anywhere where the total current consumption of document storage space for an account is viewable? I can't see anything in the web UI or the mac desktop app -- is the only cue that storage is exhausted going to be when I try to upload a new doc and that upload fails? (Or manually adding up all the sizes of uploaded docs as displayed in the UI)

2) From some Googling, I gather that the only way to free up file space is by actually emptying the trash. This implies that there's no way to free up the space associated with a single larger document without also deleting all other deleted/trashed items. Is that correct?

Thanks!

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Comments

  • Ben
    Ben

    Hi @rationull

    A couple of questions with this in mind:

    I'd be happy to help. :)

    Is there anywhere where the total current consumption of document storage space for an account is viewable? I can't see anything in the web UI or the mac desktop app -- is the only cue that storage is exhausted going to be when I try to upload a new doc and that upload fails? (Or manually adding up all the sizes of uploaded docs as displayed in the UI)

    Beyond that the only other way I'm aware of would be to write in to support (support@1password.com) and ask.

    From some Googling, I gather that the only way to free up file space is by actually emptying the trash. This implies that there's no way to free up the space associated with a single larger document without also deleting all other deleted/trashed items. Is that correct?

    Correct. We wouldn't recommend storing things you don't want deleted in the Trash.

    Ben

  • rationull
    rationull
    Community Member

    Thanks Ben! Glad to have this clarified.

  • Greg
    Greg
    1Password Alumni

    Hi @rationull,

    On behalf of Ben you are very welcome! Let us know if you have other questions, we are always ready to help.

    Cheers,
    Greg

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