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Firefox browser grays out 1Password icon

patti_1000
patti_1000
Community Member
in 1Password 7 for Windows

I have downloaded the 1Password app and the extension for Firefox. The icon remains grayed out in the browser. I have Windows 10, Firefox 72.0.2 and I just installed 1Password.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Firefox browser grays out 1Password icon

Comments

  • Greg
    Greg
    1Password Alumni
    edited January 2020

    Hi @patti_1000,

    I found your email on our side. It seems that you are running 1Password 7, not 1Password 4, so I moved our conversation to the general Windows category.

    To avoid any further confusion, let's continue our conversation via email. Thank you! :+1:

    ++
    Greg

    ref: SCY-56991-349

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