Why the vault data don't sync from PC to web?
I'm a family user.
I'm new user of 1Password 7. Today I just imported all data from old 1Password 4 to new 1Password 7.
Now, in the desktop version, there are about hundreds of records. But when I login the web version via https://my.1password.com/ there are only 3 records which are default content. I've waited for long time. But those data stilll haven't synced from pc to web.
How to solve this issue?
Comments
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Hey there @3password 🔐
If you've imported your data from 1Password 4 to 1Password 7, can you tell me the name of the Vault your data is now stored in, within 1Password 7?
This Vault should be named "Private" or "Personal" -- If the Vault's name is "Primary" then it's likely that we imported the 1Password 4 Vault into 1Password 7, but didn't migrate that data into the 1Password Account itself.
Can you double-check to make sure you've followed the steps outlined below?
https://support.1password.com/migrate-1password-account/#migrate-your-data-on-your-main-device
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