When i start 1password it recognizes me but gets stuck trying to load.

plevans1

When i start 1password it recognizes me but gets stuck trying to load.... Each item just says "loading".

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:When i start 1password it recognizes me but gets stuck trying to load.

Greg

Hi @plevans1,

Please try to do the following on your Windows PC to resolve this issue:

1) Terminate 1Password if it is running by right-clicking on its icon in the notification tray area to select “Exit”.

2) Click on the Start menu and search for services.msc, it should return services. Open it.

3) Look for a service called CNG Key Isolation and start it.

4) After that, open 1Password and check if the issue remains.

Thanks! :+1:

++
Greg