Windows 10 app doesn't show up

dherman

I just signed up for 1password, downloaded and installed the windows 10 app. when I click on tile to launch or click the icon under hidden icons in the taskbar nothing happens. it shows up in task manager but I don't see any app window

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1Password Version: 7.4.767
Extension Version: Not Provided
OS Version: windows 10 pro ver 1903
Sync Type: Not Provided
Referrer: forum-search:launching app

dherman

for what it's worth, I just found this thread which solved my problem:
https://discussions.agilebits.com/discussion/71301/1password-wont-start-on-windows-10

uninstall, removed contents of 1password folder under %localappdata%\1Password

re-install and log in

ag_ana

Hi @dherman! Welcome to the forum!

Thank you for the update! I am glad to hear that you managed to get this sorted out already :)

If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)