I need to find my secret key but I cant remember my account password

Blacksir

I got the 1Password App in March 2019 but have not used it. I need to start using it but I dont have my password or Secret key details. I have tried following the process to find the key but it useless without my password. Can anyone help ?

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Referrer: forum-search:I need to find my secret key but I cant remember my account password

ag_ana

Hi @Blacksir! Welcome to the forum!

You will need both your Master Password and your Secret Key to login to your 1Password account. For confirmation, have you lost both of these pieces of information?

Blacksir

Hi, yes I have lost both pieces of information

ag_ana

@Blacksir:

Thank you for the confirmation. In this case, you can delete the old account and sign up for a new one, so you will get a new Secret Key and you can choose a new Master Password.