Android Beta Dropbox SYnc Error

jimger

Android Beta version has sync error problem with Dropbox. Had to go back to stable. I have sent the Android log too.
Btw there is still an annoying bug that tells me to change password (watchtower) although I changed it after the breach. Windows version doesn't have this "bug"

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1Password Version: 7.7b1
Extension Version: Not Provided
OS Version: Android 10
Sync Type: Dropbox

ag_ana

Hi @jimger!

Thank you! I confirm that I have managed to locate your diagnostics report in our system We will take a look and someone will get back to your email as soon as possible.

Next time, please feel free to describe the issue directly in your email, so you don't have to open a separate forum discussion for this

ref: VTS-54899-234

jimger

Ok sure . Mainly I did that cause I would assume someone else will have the same problem...

ag_ana

@jimger:

Got it! I have not seen other reports of this yet, but one of our Android experts will definitely be able to take a look at the logs and see why this is happening

peri

@jimger We've noticed this issue appearing in our 7.7.BETA-1 update. We've opened an issue internally for our development team to review. For now, I'm afraid the only way around this error is to switch to a 1Password membership or revert to the stable build. ref: dev/android/onepassword-android#1252

jimger

Yeah I already received an email and reverted to stable. Thanks

ag_ana

Thank you for the update

Asyd Rayn

I'm having the same issue -- I guess to go back to the stable version one needs to leave the beta on Android?

ag_ana

@Asyd Rayn:

You can certainly go back to the stable version if you prefer. First however, have you upgraded to the latest beta already (version 7.7.BETA-2)? This was addresses there:

An issue that prevented Dropbox sync from completing successfully. {1252}