What can I do with my deleted account?

Hello, my account was deleted from 1password family by accident and I can not find any records of my stored data. Is there any way can get my data back?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @huangaszaq,

    I'm sorry to hear about the situation. Please send us an email to [email protected] so that we can investigate.

    Ben

  • Thx, @Ben .I sent you an email just now.

  • ag_anaag_ana

    Team Member

    @huangaszaq:

    Thank you! Did you receive a ticket number already?

  • @ag_ana , nope , I haven't receive a ticket number. But what should I do when I receive the ticket number? Copy it to here?

  • ag_anaag_ana

    Team Member

    @huangaszaq:

    It would be great if you could copy it here, yes, so I can locate it in the system and connect your email with this forum discussion :+1:

    Can you please take a look at your spam folder too? Sometimes automatic messages end up there.

  • @ag_ana ,I haven't received either. I'm not sure wether it is cause that I used another email-address. I resent it with my 1password account email just now.Thx for your apply.

  • ag_anaag_ana

    Team Member

    @huangaszaq:

    Thank you, found it! We will take a look and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: IEV-91247-843

  • @ag_ana OKay. Looking forward ! By the way , I still can't find it, neither two of my emails.

  • ag_anaag_ana

    Team Member

    It looks like our bot has not sent the ticket number to you yet @huangaszaq, so there is nothing wrong on your end :)

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