What can I do with my deleted account?
Hello, my account was deleted from 1password family by accident and I can not find any records of my stored data. Is there any way can get my data back?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hi @huangaszaq,
I'm sorry to hear about the situation. Please send us an email to
support@1password.com
so that we can investigate.Ben
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Thx, @Ben .I sent you an email just now.
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Thank you! Did you receive a ticket number already?
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@ag_ana , nope , I haven't receive a ticket number. But what should I do when I receive the ticket number? Copy it to here?
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It would be great if you could copy it here, yes, so I can locate it in the system and connect your email with this forum discussion :+1:
Can you please take a look at your spam folder too? Sometimes automatic messages end up there.
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@ag_ana ,I haven't received either. I'm not sure wether it is cause that I used another email-address. I resent it with my 1password account email just now.Thx for your apply.
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Thank you, found it! We will take a look and someone will get back to your email as soon as possible.
Thank you for your patience!
ref: IEV-91247-843
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@ag_ana OKay. Looking forward ! By the way , I still can't find it, neither two of my emails.
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It looks like our bot has not sent the ticket number to you yet @huangaszaq, so there is nothing wrong on your end :)
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