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Unlock with Apple watch doesn't work

telephoneman2
telephoneman2
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

the new option to unlock with Apple Watch on my TouchID MacBook doesn't work. I never get prompted on my Apple Watch to confirm unlock

Comments

  • telephoneman2
    telephoneman2
    Community Member

    Update: I got it working, but I had to remove all my finger prints and then add them again, then I could to both - AppleWatch unlock and TouchID
    Flow
    1. Remove the fingers from Mac
    2. Setup 1 Password for apple watch and try out
    3. Enable Touch ID and add fingers again

    ==>Now both works

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @telephoneman2!

    Thank you for the update and for sharing the steps that worked for you! I am glad to hear that Apple Watch unlock is now working on your machine :)

  • telephoneman2
    telephoneman2
    Community Member

    Well but I am not sure if those steps are how it is supposed to work. Actually there is no hint to do what I did. So still suggest this as a bug

  • ag_ana
    ag_ana
    1Password Alumni

    @telephoneman2:

    Being this a beta feature that was just introduced very recently, it's possible that there are some rough edges still ;)

  • telephoneman2
    telephoneman2
    Community Member

    I know, that’s why I raised that issue ;)

  • ag_ana
    ag_ana
    1Password Alumni

    @telephoneman2:

    Thanks! If we manage to reproduce this, we will be happy to take a closer look :+1:

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