Beta issue - locked

1Password 7
Version 7.7.BETA-7 (70700007)
1Password Beta

See screenshots. It's showing locked on the fields to fill in but I can bring up my data on the mini in the browser. However, it won't paste from the mini by clicking on it. I have to copy and paste each field. Just started happening right after the very last update. Mac OS, Safari browser.


1Password Version: 7.7 beta
Extension Version: 7.7-7
OS Version: Mac OS High Sierra
Sync Type: Not Provided

Comments

  • ag_anaag_ana

    Team Member

    Hi @linberl!

    If you refresh the page, does the 1Password inline menu unlock as expected?

  • No. It worked for a bit this a.m. when I first started using my computer. After about half an hour it started showing the locked button on log in boxes although the mini could be manually copied. It would not jump to sites if clicked in the mini so can't use it to navigate away to other sites. Refreshing or even closing the browser and reopening does not change it.

  • I can replicate this - I jumped for joy when I saw that 70700007 was meant to have fixed this - but it has not fixed this, even after multiple reinstalls and reboots it still breaks and even my keyboard shortcut doesnt fill and login.

  • I don't suppose there's an easy way to get out of the beta and go back to the last known good version? Without jumping through hoops that might mess up my database, of course. I rely on this app so much, it's not just my pw manager, it's my main navigation tool as well, so I'm really hampered....

  • ag_anaag_ana

    Team Member

    @linberl:

    I don't suppose there's an easy way to get out of the beta and go back to the last known good version?

    You can drag the 1Password app to the trash (just the app, don't use uninstaller or cleaning programs or you risk deleting your data too), and install the stable version from our website ;)

  • rudyrudy

    Team Member
    edited August 31

    @prazgod,

    Unfortunately a release notes edit made it seem like it fixed the issue, it did not, it only fixed 1 specific issue that caused it to happen more frequently.

  • Okay, I'm gonna install the stable version for now. I like the betas and don't mind the little problems but this one has me stuck pretty badly. thanks.

  • ag_anaag_ana

    Team Member

    Sounds good @linberl :+1:

  • I'm bad to normal now with the stable version. How will I know if this particular beta glitch has been resolved? I'd like to opt back in at that point.

  • I hit this all the time. I know it's just one bug, but it's a brutal one.

  • BenBen AWS Team

    Team Member

    Hi @linberl

    The best way would be to keep an eye on the release notes. :)

    https://app-updates.agilebits.com/product_history/OPM7 (check "show betas")

    Ben

  • BenBen AWS Team

    Team Member

    @tewha

    Understood; thanks for sharing your experience here. Hopefully we'll have the rest of this sorted soon.

    Ben

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