How can I change my email address in the forum?

When I change my email here in the support community, I provide my password but upon providing my password, nothing happens. My GMAIL is going away and I need to be able to update my address here. What do I do?

For the love of God, SPAM protection for posting twice within 120 seconds and now having to wait for 300 seconds :( so disappointing.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @mhenrixon!

    Do you get an error message when you try to change your email? Or do you see absolutely nothing when you try to change the email address?

  • mhenrixonmhenrixon
    edited September 18

    Nothing happens @ag_ana, there is a post being done but I just end up in the same place asking me to enter my password and yes, I did check that the password is correct by logging in, writing the password where I can see it and then using it both for login and when asked to verify that I truly want to change my email.

  • ag_anaag_ana

    Team Member


    Thank you for the confirmation! I can try changing the email address for you and see if that works. I will send you a private message here in the forum in a moment so we don't share personal information in public :+1:

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file