Safari Extension not opening in latest Mac OS Big Sur Beta

bryanschmiedelerbryanschmiedeler Junior Member

I have been running Mac OS 11.0 since about beta 3 and all has worked fine, including with the Safari 1Password extension.

The latest beta might have caused an issue. When I click the Safari Extension nothing happens. If I click the menu bar 1Password item then I get the screen that tells me to turn on the 1Password Safari Extension. I check and it is turned on already. I turned it off and on. I also reinstalled the 1Password extension, and restarted the computer, etc. No joy.

Is this a known issue?


1Password Version: 7.6
Extension Version: 7.6
OS Version: Mac OS 11.0 20A5374g
Sync Type: 1Password

Comments

  • ag_anaag_ana

    Team Member

    Hi @bryanschmiedeler!

    This is indeed a known issue if you are running Big Sur beta. Our developers are aware of this, and we will try to make sure this is addressed before Big Sur is officially released to the public :+1:

  • bryanschmiedelerbryanschmiedeler Junior Member

    That is fine.

    Thank you.

  • ag_anaag_ana

    Team Member

    You are welcome @bryanschmiedeler! Thank you for your understanding :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • A workaround for this is to go to the 1Password menu bar item, choose "Quit 1Password Completely" and then re-launch it. Then it will work in Safari.

  • BenBen AWS Team

    Team Member

    Thanks for adding that @TJLuoma. :)

    Ben

  • Of course what I'm trying to figure out is how to automate it, but I'm hoping the problem is solved before I figure that out :-)

  • BenBen AWS Team

    Team Member

    🙏🏻

    Ben

  • neokanneokan Junior Member

    Any updates on this issue? Would running the beta fix it in the interim?

  • BenBen AWS Team

    Team Member

    @neokan

    If you're running the Big Sur beta it probably does make sense to run the 1Password beta as well, though this specific issue has not been addressed. :+1:

    Ben

  • neokanneokan Junior Member

    Thanks. I was able to get it working by following TJLuoma suggestion above.

  • BenBen AWS Team

    Team Member

    Glad to hear it. :) Thanks.

    Ben

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