All titles in the list disappeared (font issue)

kikokukikoku
edited September 24 in 1Password 3 – 6 for Mac

I suppose I have a problem with a system font: the titles of all my items disappeared from the list (and so the index letter —> see the question mark in attached pict). Which is the font used by the application and how can I restore it? Tks!


1Password Version: 6.8.8 (688001)
Extension Version: Not Provided
OS Version: OS X 10.15.6 (Catalina)
Sync Type: Dropbox

Comments

  • ag_anaag_ana

    Team Member

    Hi @kikoku!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Do the item titles appear again at this point?

  • Done; nope, still invisible.

  • ag_anaag_ana

    Team Member

    @kikoku:

    Thank you for the confirmation. Did you install 1Password 6 from the Mac App Store or directly from our website?

  • From the Apple Store, two years ago. It had no problem until a few days ago, but I can't remember what I did just before this issue.

  • brentybrenty

    Team Member

    That's not something I've seen or heard of before, so without more details I'm really not sure either. You could try removing 1Password and installing a fresh copy from your purchases in the App Store, but that will not help if it is something you (or some other software on your system) did outside of 1Password.

  • kikokukikoku
    edited September 26

    SOLVED!!! 8-):) All system fonts restored in the Font Book app! Everything's fine now.
    https://support.apple.com/lt-lt/guide/font-book/fb34862/mac

    Tks for your attention.

  • ag_anaag_ana

    Team Member

    Thank you for the update @kikoku! I am glad to hear that everything is looking good again :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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