How to switch to free use after the trial period?

I used a trial family subscription when it ended that I decided to use the free version for personal use, but I can’t do that because my account is frozen. How do I switch to free use?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:account was frozen


  • Which free version?

    (I don’t think there is a free version of 1Password)

  • BenBen AWS Team

    Team Member

    Hi there,

    XIII is correct... we do not offer a free tier of 1Password beyond the free trial period. If you'd like to downgrade to an individual membership from 1Password Families, that would be possible. Our billing team (at [email protected]) would be happy to help with that. :)


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