Why can I not sign into my account on 6.0 1password?

I have a 6.0 1 password account. For some reason 7.0 appears on my screen. It will not allow me to sign in on my 6.0 account

1Password Version: 6.0
Extension Version: 6.8.9
OS Version: 0S 10.7.9
Sync Type: Not Provided
Referrer: forum-search:Why can I not sign into my account on 6.0 1password?


  • Why can I not sign into my account in 6.0 1.password???

  • BenBen AWS Team

    Team Member

    Hi @cpxray

    I'm sorry to hear you're having trouble. I'd be happy to help you get this sorted out. For some background: 1Password 6 has been retired for 2+ years. 1Password 7 is not included with a 1Password 6 license purchase. You can read more about the situation with v6 here:

    1Password 6 legacy support information — 1Password Forum

    You mentioned something about an 'account.' Do you have a 1Password membership (subscription)? Membership does include the latest versions, so if you have one you would be able to use 1Password 7. Please let me know.


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