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.Net and Application Errors

tonimus424
tonimus424
Community Member
in 1Password 7 for Windows

On a fresh Windows 10 build, the OS is less than a week old, I am getting constant crashes of the application. When I try and launch the app this is the first message

Event 1026, .NET Runtime
Application: 1Password.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at Opw.LanguageDisplay.Receive(System.String, System.String)

Followed Immediately by

Event 1000, Application Error
Faulting application name: 1Password.exe, version: 7.6.785.0, time stamp: 0x5f774bbc
Faulting module name: KERNELBASE.dll, version: 10.0.19041.488, time stamp: 0x42f14898
Exception code: 0xe0434352
Fault offset: 0x00129962
Faulting process id: 0x3634
Faulting application start time: 0x01d6a23535abe726
Faulting application path: C:\Users\tanderson\AppData\Local\1Password\app\7\1Password.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: eb45f2d6-097d-4ee3-86b4-23056108af77
Faulting package full name:
Faulting package-relative application ID:

Reinstalling has no effect.

1Password Version: 7.6.785
Extension Version: 4.7.5.90
OS Version: Windows 10.0.19041
Sync Type: Family/Cloud
Referrer: forum-search:v4.0.30319

Comments

  • Blake
    Blake

    Hey @tonimus424 👋

    Since you mentioned that you're on a fresh install of Windows 10, do you also have all available updates available installed for Windows 10?

    1Password for Windows requires .NET Framework Runtime 4.7.2 or later, with version 4.8 being included in the latest update from Microsoft, Windows 10 version 2004. Double-check to make sure you're fully up-to-date, and let me know if that works for you.

    Assuming it doesn't work, can you go ahead and shoot an email into me and my team over at support+windows@1password.com so we can take a closer look at things with you? 😊

This discussion has been closed.