Hi. I just installed 1Password on my Win 10 HP notebook and now my mouse is un-well!

Am old school using a "logi" wireless M310 mouse which came to a screeching almost halt immediately after installing 1Password v7.6.785. Spotty usage wouldn't clear up even w/fresh battery - had to switch to a hardwired mouse. I am using an adapter for the mouse dongle as my HPSpectre has only 1 USB port needed for other stuff. Thoughts? Would appreciate any input or feedback - thanks!


1Password Version: 7.6.7
Extension Version: None?
OS Version: Win10 Home v2004
Sync Type: ?
Referrer: forum-search:Mouse

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @ZONAJULES,

    I am not sure how 1Password 7 for Windows can affect the behaviour of your wireless mouse. 🤔

    If you reboot into Safe Mode with Networking, does the issue you described remain in there/ see how 1Password behaves in there?

    Thanks! :+1:

    ++
    Greg

  • ZONAJULES
    ZONAJULES
    Community Member

    Thanks very much Greg! This seems to have resolved itself somehow. Go figure. Appreciate your response. ~ Julie

  • ag_ana
    ag_ana
    1Password Alumni

    @ZONAJULES:

    On behalf of Greg, you are welcome! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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