iPhone X running iOS 13.7
My husband has 1PW iOS app installed. He can log in with his master pw and see his vaults. However, all 4 vaults are COMPLETELY empty (even after a phone restart.) However, he CAN see the contents of his vaults in the 1PW app on his macbook air. Is it time to delete the 1PW iOS app and re-install? If so, any caveats? I'm baffled. Thank you in advance!
FWIW #1 I can also see the contents of all our vaults either online at 1pw, or from my macbook air or from my iPhone X also running iOS 13.7.
FWIW #2 I deleted the 1PW app using a weird combo of an app cleaner and the instructions here from a macbook air a couple of months ago. I can't imagine that has anything to do with my husband's iPhone experience but I'm also not sure he's used the app on his phone since then.
1Password Version: 7.6
Extension Version: 188.8.131.52
OS Version: Not Provided
Sync Type: Not Provided