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Only in Chrome there is no prompt to save credentials. Other browsers work perfectly.

3E_IT
3E_IT
Community Member
in 1Password 7 for Windows

After installing the Chrome extension and the 1Password app, I'm not getting a prompt to auto-save my credentials. I've tried multiple website and it still doesn't prompt. It works with other browsers such as MS Edge and Firefox.
How can I troubleshoot this issue ?
Thanks for your support.
Joeri Michiels

1Password Version: 7.6.785
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:auto save in chrome

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @3E_IT,

    First of all, could you please tell me the version of 1Password extension that you installed in Chrome? If it is 1Password companion extension (version 4.7.5.90), please specify what happens when you click 1Password icon in your browser. Does it open 1Password extension?

    Thanks in advance! :+1:

    ++
    Greg

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