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1Password quite unexpectedly

more_cowbell
more_cowbell
Community Member
in 1Password 7 for Windows

I’m seeing this almost daily in Windows 10. Anyway to troubleshoot why?

1Password Version: 7.6.785
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @more_cowbell,

    Thank you for reaching out and reporting this! It doesn't sound right.

    Do you see "1Password for Windows desktop has stopped working" or a different error message on your side? Please clarify.

    Additionally, please send us a Diagnostics Report from 1Password 7 on your PC, where you see this crash:

    Sending Diagnostics Reports (Windows)

    Attach the Diagnostics Report to an email message addressed to support+windows@1password.com and we will take a closer look at what is going on.

    Please do not post your Diagnostic Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox. Thank you! :+1:

    Cheers,
    Greg

  • more_cowbell
    more_cowbell
    Community Member

    Email sent.

  • Greg
    Greg
    1Password Alumni

    Hi @more_cowbell,

    Found it! We will take a closer look and get back to you soon. Thanks!

    ref: TYP-48793-463

This discussion has been closed.