cannot contact server for license activation

MartinVA

I installed 1Password 4 in a new windows 10 notebook and when trying to activate the product pasting my license from the email (purchased back in 2012), I get the message "cannot contact server for license activation". As a result, I cannot register the product.

The product is installed in another PC using the same dropbox synchronized vault and is running perfectly.

I´d appreciate if someone can help me sort this issue out.
Thank you.
Martin

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Greg

Hi there @MartinVA,

Could you please make sure that you installed the latest version of 1Password 4 for Windows from here? Does the issue remain with it?

Thanks! :+1:

++
Greg

MartinVA

After having downloaded and installed the latest version of 1Password 4 I could register the product in my PC.
Problem solved.
Thank you for your kind support.
Martin

ag_tommy

On behalf of Greg, you're welcome. Have a great day!