1Password for Windows not showing attachments

fedey2k

According to the post at https://1password.community/discussion/104518/1password-windows-not-showing-attachments

I also can't see the attachments from a synced vault via Dropbox (.opvault) in my 1Password 7.6 (Windows).
Although I can do it correctly on Mac, iPhone and Windows (with the old version of 1Password 4).

Also in the Log I see the following errors:

15968  2020-11-13 00:35:19  7.036s     WRN   opw_opvault::sync:927 > failed to create local attachment XXX_YYY: opw-opvault\src\attachment.rs:192 No key
15968  2020-11-13 00:35:19  7.052s     WRN   opw_opvault::sync:927 > failed to create local attachment XXX_YYY: opw-opvault\src\attachment.rs:192 No key
15968  2020-11-13 00:35:19  7.052s     WRN   opw_opvault::sync:927 > failed to create local attachment XXX_YYY: opw-opvault\src\attachment.rs:192 No key

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1Password Version: 7.6.785
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Dropbox

Greg

Hi @fedey2k,

Thank you for reporting this!

Do you remember what device you created your vault and attachments on? Was it 1Password 4 for Windows or 1Password 6 (1Password 7) on your Mac?

Also, if you send the full diagnostics report to support+windows@1password.com, it will be really helpful. Please do not post your Diagnostic Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox.

Thanks!

Cheers,
Greg

fedey2k

Greg,

Thanks! The vault was created with 1Password 4 for Windows, and recently updated to ".opvault" with 1Password 7 for Mac.

Attachments are working good with Mac (1P 7), iPhone (1P 7) and Windows (1Password 4).

ag_ana

@fedey2k:

Thank you for the update! I have also managed to locate your diagnostics report in our system :+1: We will take a look and someone will get back to your email as soon as possible.

Thank you for your patience!

ref: AZW-97292-216