1Password for Windows not showing attachments

According to the post at https://1password.community/discussion/104518/1password-windows-not-showing-attachments

I also can't see the attachments from a synced vault via Dropbox (.opvault) in my 1Password 7.6 (Windows).
Although I can do it correctly on Mac, iPhone and Windows (with the old version of 1Password 4).

Also in the Log I see the following errors:

15968  2020-11-13 00:35:19  7.036s     WRN   opw_opvault::sync:927 > failed to create local attachment XXX_YYY: opw-opvault\src\attachment.rs:192 No key
15968  2020-11-13 00:35:19  7.052s     WRN   opw_opvault::sync:927 > failed to create local attachment XXX_YYY: opw-opvault\src\attachment.rs:192 No key
15968  2020-11-13 00:35:19  7.052s     WRN   opw_opvault::sync:927 > failed to create local attachment XXX_YYY: opw-opvault\src\attachment.rs:192 No key

1Password Version: 7.6.785
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Dropbox

Comments

  • GregGreg

    Team Member

    Hi @fedey2k,

    Thank you for reporting this!

    Do you remember what device you created your vault and attachments on? Was it 1Password 4 for Windows or 1Password 6 (1Password 7) on your Mac?

    Also, if you send the full diagnostics report to [email protected], it will be really helpful. Please do not post your Diagnostic Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox.

    Thanks!

    Cheers,
    Greg

  • Greg,

    Thanks! The vault was created with 1Password 4 for Windows, and recently updated to ".opvault" with 1Password 7 for Mac.

    Attachments are working good with Mac (1P 7), iPhone (1P 7) and Windows (1Password 4).

  • ag_anaag_ana

    Team Member

    @fedey2k:

    Thank you for the update! I have also managed to locate your diagnostics report in our system :+1: We will take a look and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: AZW-97292-216

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