Read first: Previous version support information

1Password unlock window closes if another window opens

Pahvi67
Pahvi67
Community Member
in 1Password 7 for Windows

If an another window pops open while trying to unlock 1Password, it loses focus and closes. This has become very annoying since random update windows etc. can instantly close the 1Password unlocking window.

An option for an always-on-top unlocking window would be a massive quality of life improvement.

1Password Version: 7.6.785
Extension Version: Not Provided
OS Version: Windows 10 Pro, Ver. 1909
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @Pahvi67,

    This is a security measure in the current version of 1Password 7 for Windows: it terminates the lock screen process when you switch to another window. 1Password 7 for Windows also terminates all processes when it locks and starts a new one when you launch it again from the taskbar or system tray.

    It sounds like you open the lock screen of 1Password 7 for Windows, then something else opens on your computer, and the lock screen terminates. There is no way around this currently, but I will make sure to share your feedback with our team. Thanks!

    Let me know if you have any further questions about this or anything else. We are here to help. Thanks! :+1:

    ++
    Greg

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