I reached out to Vanilla (our forum provider). They are aware of the issue and have added us to the list of those affected. When I hear more I'll update this thread. Thanks!
It used to be that the forum topics were bold black when unread, and normal grey when read. Now, they are always bold black and have a yellow New for some new items (but not all, almost randomly). And the list is not contiguous, nor consistent - New items are not sorted to the top, so now its much more work to catch up with posts. I now have to use today's date/time to find the bottom of the list.
Examples:
This is a new post with no New icon:
This shows a new post at the top with the New icon, but one without:
Here are two new posts, one with, one without the New icon:
And this makes no sense at all - some new, some not new, yet everything above 1:54am is New to me:
If this was a Vanilla intentional change, its unfortunate, as it's a very poor choice, in my opinion.
I don't think we need to be that harsh with them @williakz, I am sure that the Vanilla developers are doing their best And as Ben said above, they are aware of this and will work on a fix
This is NOT the first time they've broken this critical utility for the support of 1Password users. You've been advised by others to consider alternatives to Vanilla. I'm guessing some serious discussion along those lines might result in benefitting both AgileBits and its user base.
Not much of an update however I have reached out to Vanilla again this morning to see if they can provide any additional information and/or expedite this for us. I do apologize for the inconvenience.
I think it would take a fair bit more than a bug in the post read status indicators for us to consider severing a long-term relationship with an otherwise helpful and responsive vendor. That would be my position, anyway.
@XIII, I imagine the Vanilla package works better for 1Password Team Members (email list notification, threading, audit trail, etc.) than it does for curious users looking to keep up to date on various aspects of 1Password's evolution, especially when and where discussed in non-participatory threads. Likely, the corporate versions of 1Password have other, more functional modes and means of support.
Email support is available at any level of membership. We can be reached at [email protected] if you find that more convenient. A business membership is not required.
Comments
Team Member
Appears to be for me as well @MrC.
Ben
Yes. I thought it was an issue on my side, but apparently not?
Team Member
Apparently not.
Ben
Team Member
I reached out to Vanilla (our forum provider). They are aware of the issue and have added us to the list of those affected. When I hear more I'll update this thread.
Thanks!
Ben
Any update on this?
I stopped reading the forum because of this issue...
(Should I plug Discourse again?
)
Team Member
@XIII:
It seems working for me here
What browser are you currently using? I can test it there too.
I don't believe we are using Discourse anywhere. As Ben said, we should be doing everything with Vanilla software.
Firefox here.
It used to be that the forum topics were bold black when unread, and normal grey when read. Now, they are always bold black and have a yellow New for some new items (but not all, almost randomly). And the list is not contiguous, nor consistent - New items are not sorted to the top, so now its much more work to catch up with posts. I now have to use today's date/time to find the bottom of the list.
Examples:
This is a new post with no New icon:
This shows a new post at the top with the New icon, but one without:
Here are two new posts, one with, one without the New icon:
And this makes no sense at all - some new, some not new, yet everything above 1:54am is New to me:
If this was a Vanilla intentional change, its unfortunate, as it's a very poor choice, in my opinion.
Thank you for explaining; I had no idea...
(And don’t like this change at all)
Same for me. MUCH harder to read now.
Team Member
Thank you all for the feedback! We will update the topic as soon as we get an update from the Vanilla developers
Have them look up "regression testing." It's in the manual...
Team Member
I don't think we need to be that harsh with them @williakz, I am sure that the Vanilla developers are doing their best
And as Ben said above, they are aware of this and will work on a fix 
Not to be argumentative, but...
This is NOT the first time they've broken this critical utility for the support of 1Password users. You've been advised by others to consider alternatives to Vanilla. I'm guessing some serious discussion along those lines might result in benefitting both AgileBits and its user base.
Team Member
Not much of an update however I have reached out to Vanilla again this morning to see if they can provide any additional information and/or expedite this for us. I do apologize for the inconvenience.
Ben
ref: dev/web/forum#70
How long will you keep on waiting for a fix before considering a move to a different platform?
Team Member
I think it would take a fair bit more than a bug in the post read status indicators for us to consider severing a long-term relationship with an otherwise helpful and responsive vendor. That would be my position, anyway.
Ben
@XIII, I imagine the Vanilla package works better for 1Password Team Members (email list notification, threading, audit trail, etc.) than it does for curious users looking to keep up to date on various aspects of 1Password's evolution, especially when and where discussed in non-participatory threads. Likely, the corporate versions of 1Password have other, more functional modes and means of support.
Team Member
Email support is available at any level of membership.
We can be reached at
[email protected]if you find that more convenient. A business membership is not required.Ben
Hallelujah!
Team Member
:D
Must admit I already lost faith...
Happy to see this fixed (finally)!
Deleted
Team Member
🎉
Ben