Different Master Password in Windows

Aneta

Usually I use 1Password on my Macs and sometimes with Windows10.
Since I changed my master password several months ago, 1Password in Windows demands still the old Master password.
Thank You for Your help.

---

1Password Version: Mac 7.7 | Windows 7.6.785
Extension Version: Not Provided
OS Version: OS X 10.15.7 | Windows10
Sync Type: Subscription

Greg

Hi @Aneta,

If you changed the Master Password for your 1Password account, you'll need to finish changing your password in the app on Windows. Open and unlock 1Password 7 on your PC using your old Master Password, click the red authentication error banner, and sign in with your new Master Password.

If you don't remember your old Master Password, but you can sign in to your account on 1Password.com in the browser now, please start over with 1Password 7 for Windows and set it up from scratch.

Let me know if it helps. Thanks! :+1:

++
Greg

Aneta

Ça marche !
Many thanks!

Greg

Hi @Aneta,

You are very welcome! I am glad to hear that it works. :)

Feel free to reach out to us anytime, we are always ready to help you with 1Password.

++
Greg